2. The Fraud Policy is communicated regularly (annually or biannually)

Public Sector Fraud Awareness Survey - Findings: Fraud prevention.

Observation:

Pie chart to the answers of question 3.

64.3% of respondents said their fraud policy is communicated regularly.

76% of Chief Executives indicated that their fraud policy was communicated regularly. However, only 51% of line managers and 47% of operational staff indicated similarly.

Organisations with better communication of existing fraud policies had a slightly decreased occurrence of fraud (23% compared with 28%).

Employees who had been at the organisation for a longer period have greater awareness of a fraud policy. Around 80% of employees who had been with the organisation for more than 3 years identified that their organisation had a fraud policy compared with around 60% of employees that have been at the organisation for less than a year.

What some respondents have said:

“We don't do annual communication of fraud policy because it is communicated constantly. Fraud is only a subset of unacceptable behaviours and they are communicated together. We have other controls in place that are not picked up in your survey.”

PwC comment:
We often see a perception gap between senior managers and the rest of the organisation. Where this occurs, this may indicate that management’s communication of the fraud policy has been ineffective.

“We have a detailed policy on sensitive expenditure and gifts. I am unaware as to how well the detail of this is understood at below line manager level, but am certain that all employees are aware of the implicit requirements of the code of conduct.”

“We have recently established a fraud policy and are due to roll out across the department including training for managers and employees. Fraud is also covered as part of the Code of Conduct training.”

“We have policy but whether our efforts to convey that to our employees is effective is not known at this stage.”

  Yes No Don’t know Total
Count 
Chief Executive Officer/Managing Director/Principal 247 76% 61 19% 17 5% 325
Member of the senior executive/leadership team or equivalent 244 62% 115 29% 34 9% 393
Line manager (if not one of the above) 83 51% 57 35% 23 14% 163
Administration/Support Services 116 69% 30 18% 21 13% 167
Operational staff (e.g. Teacher, Analyst, Advisor, Technician, Officer, Engineer, Accountant) 45 47% 32 34% 18 19% 95
Total 735 64% 295 26% 113 10% 1,143
  Yes No Don’t know Total
Central Government              
Autonomous Crown Entities 37 73% 11 22% 3 6% 51
Central Government - Other 25 68% 7 19% 5 14% 37
Crown Agents or Companies 55 71% 18 23% 5 6% 78
Crown Research Institutes 19 59% 9 28% 4 13% 32
District Health Boards 32 58% 15 27% 8 15% 55
Government Departments 60 50% 42 35% 17 14% 119
Independent Crown Entities 18 56% 8 25% 6 19% 32
Māori Trust Boards 3 50% 2 33% 1 17% 6
Rural Education Activities Programmes 3 38% 4 50% 1 13% 8
State-Owned Enterprises 25 64% 10 26% 4 10% 39
Tertiary Education Institutions 61 76% 14 18% 5 6% 80
Sub-Total 338 63% 140 26% 59 11% 537
  Yes No Don’t know Total
Local Government              
Airports 7 50% 5 36% 2 14% 14
Council Controlled Organisations or Council Controlled Trading Organisations 44 70% 11 17% 8 13% 63
Energy Companies 11 58% 7 37% 1 5% 19
Fish and Game Councils 5 71% 2 29% 0 0% 7
Licensing and Community Trusts 2 40% 3 60% 0 0% 5
Local Authorities 66 50% 54 41% 13 10% 133
Local Government - Other 1 25% 2 50% 1 25% 4
Port Companies 0 0% 0 0% 0 0% 0
Sub-Total  136 56% 84 34% 25 10% 245
               
Schools 261 72% 71 20% 29 8% 361
Total 735 64% 295 26% 113 10% 1,143
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