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Preface

Changes in the delivery of public services.

This report has been prepared for the Office of the Auditor General by Rebecca Hollingsworth, Catherine Harland, Nicola Morton and Stephen Glover from MartinJenkins (Martin, Jenkins & Associates Limited).

MartinJenkins advises clients in the public, private and not-for-profit sectors, providing services in these areas:

  • Public policy
  • Evaluation and research
  • Strategy and investment
  • Performance improvement and monitoring
  • Organisational improvement
  • Employment relations
  • Economic development
  • Financial and economic analysis.

Our aim is to provide an integrated and comprehensive response to client needs – connecting our skill sets and applying fresh thinking to lift performance.

MartinJenkins is a privately owned New Zealand limited liability company. We have offices in Wellington and Auckland. The company was established in 1993 and is governed by a Board made up of executive directors Doug Martin, Kevin Jenkins, Michael Mills, Nick Davis and Nick Hill, plus independent directors Peter Taylor (Chair) and Sir John Wells.

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Report details

CoverReflections from our audits: Service delivery

ISBN 978-0-478-44217-5