Contract management

We've written a lot about the importance of contract management and what it needs to include.

In short, a public organisation needs to monitor and manage a supplier’s performance to assess whether the public organisation is getting the full value that was identified during the procurement of the goods or services. It should determine how much monitoring and managing to do based on its assessment of risk and the costs and benefits of that monitoring and managing.

Monitoring and managing supplier performance should be a priority when the value and the risks associated with the procurement are high.

We recommend you read the following mix of guidance, success stories, and stories that others can learn from.