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Recent publications

The Auditor-General publishes 30-40 reports each year. These are the most recent.
Managing the supply of and demand for drinking water
September 2018: We audited three district councils (Horowhenua District Council, Kāpiti Coast District Council, and Manawatu District Council) and one city council (Palmerston North City Council) to understand the challenges they face in supplying drinking water to their communities. We looked at what these four councils are doing to influence demand for drinking water and whether they are taking an integrated approach, using financial and non-financial methods.
Reflecting on our work about information
August 2018: During 2016/17 and 2017/18, we looked at aspects of how well the public sector uses and manages information. We published a report that aims to help public organisations think about using and managing information more strategically. Public organisations are encouraged to consider the matters raised in our report and whether they are using and managing information in ways that allow them to best provide public services.
Long-term plans: Our audits of councils’ consultation documents
August 2018: In 2018, councils were required – for the second time since the Local Government Act 2002 was amended in 2014 – to produce consultation documents for their long-term plans. This report is based on our audits of the 2018-28 consultation documents. It is a mix of reflection, commentary, and good-practice guidance. We hope that this combination provides a useful resource for the next time councils prepare and consult on their planning documents.
Accident Compensation Corporation: How it deals with complaints
July 2018: The Accident Compensation Corporation (ACC) is one of New Zealand’s biggest customer-service organisations. In 2016/17, ACC received more than 1.9 million claims and paid out about $3.7 billion in claims. In August 2014, we published a report on how well ACC managed complaints. For this follow-up report we have looked at how well ACC has responded to the five recommendations in our 2014 report. Those recommendations were about how ACC responds to complaints from people who have been injured and have made a claim with ACC.
Annual plan 2018/19
June 2018: The Annual Plan 2018/19 sets out our proposed work programme for 2018/19. The work programme outlined in this plan strongly supports the ultimate outcome that we seek from all our work – that Parliament and New Zealanders can have trust and confidence in the public sector. Procurement is the theme for our theme-based work starting in 2018/19, with work on procurement continuing in the following two years.
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