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Auckland reports

A list of reports, articles, or published letters that relate to Auckland.
Sea Change – Tai Timu Tai Pari: Creating a marine spatial plan for the Hauraki Gulf
December 2018: Protecting and conserving marine ecosystems while balancing competing interest groups in the Hauraki Gulf is challenging. We looked at a project aiming to create New Zealand's first marine spatial plan, which would create a healthy, productive, and sustainable future for the Gulf...
Effectiveness of Auckland Council's post-implementation review process
December 2018: Post-implementation reviews evaluate how well a project has been managed and whether the benefits of that project have been achieved. We reviewed the process Auckland Council used for carrying out the reviews of two of its projects...
Auckland Council: Working to provide customer-centred services online
November 2017: We looked at how the Council is working to improve the services it provides to Aucklanders and make those services easier for people to use...
Inquiry into aspects of Auckland Council’s Westgate/Massey North town centre project
January 2017: We looked into specific aspects of Auckland Council’s project to develop a new town centre in Massey North. One of the concerns raised with us was about the lack of transparency, in particular being unable to access information about the project. In our view, Auckland Council could have made more information about this development available. It is important that local authorities strike the right balance between balancing commercial sensitivity, maintaining legal privilege as appropriate and being open with ratepayers and elected officials. Such openness allows public discussion and debate, and is essential to supporting public sector accountability. This exercise has highlighted once again the importance not just of making good decisions but also of being able to show that good decisions have been made.
Watercare Services Limited: Review of service performance
October 2016: This follow-up article describes the progress that Watercare has made in response to our 2014 recommendations.
Auckland Council: How it deals with complaints
August 2016: As part of our periodic reviews of the Council's service performance, we audited the Council's complaints-handling process. Overall, the Council has a focus on resolving complaints, and most are dealt with in a timely manner. But it could do better in some aspects – in particular, collecting information from the complainant's perspective.
Reviewing aspects of the Auckland Manukau Eastern Transport Initiative
October 2015: Progress with technical aspects – such as reaching design solutions, developing procurement options, and budget management – has been strong. But Auckland Transport needs to improve the focus on relationships with stakeholders, contractor performance, and the benefits delivered to date, as part of the monitoring and reporting. We made 12 recommendations to help Auckland Transport strengthen AMETI’s governance, accountability, and programme management arrangements.
Auckland Council: How it deals with building consents
April 2015: Overall, Auckland Council is performing its responsibilities as a building consent authority reasonably well. Its internal quality assurance procedures are sound, with systems and technical audits carried out routinely. It has a good standard of internal reporting of workflows and how well it meets targets...
Inquiry into the Government’s decision to negotiate with SkyCity Entertainment Group Limited for an international convention centre
February 2013: We have seen no evidence to suggest that the final decision to negotiate with SkyCity was influenced by any inappropriate considerations. However, we found a range of deficiencies in the advice that the Ministry provided and the steps that officials and Ministers took leading up to that decision. The quality of support that was provided fell short of what we would have expected from the lead government agency on commercial and procurement matters...
Auckland Council: Transition and emerging challenges
December 2012: This report sets out our observations from interviews with more than 50 people who were involved in designing and implementing the Auckland local government reforms and are involved in the governance and management of the Auckland Council. It also draws on our own audit work with the Council.
Planning to meet the forecast demand for drinking water in Auckland
August 2011: A letter from the Auditor-General to the Chief Executives of Auckland Council and Watercare Services Limited on governance issues and a report on our initial findings and recommendations for Watercare to consider when developing its long-term plans for asset management and for funding arrangements...
Final audits of Auckland's dissolved councils, and managing leaky home liabilities
June 2011: This report summarises our auditing of the financial and service performance statements in the final annual reports of the eight dissolved Auckland local authorities and 19 terminated council-controlled organisations. The report also looks at the effects on local authorities of leaky home liabilities - effects greatest in cities, especially Auckland...
Provision of billboard for Len Brown's Mayoral Campaign
22 February 2011
Matters arising from Auckland Council's planning document
December 2010: We discuss the purpose, audit, and content of Auckland Council's planning document, and set out our view of important matters to consider as the next long-term plan for Auckland is prepared...
Auckland City Council: Management of footpaths contracts
February 2010: We have concluded that the Council’s processes and procedures for managing footpaths work – while still evolving – are reasonable and have been applied adequately. We are satisfied that the Council has protected the interests of ratepayers throughout its management of footpaths contracts...
Auckland Regional Council: Management of the LA Galaxy event at Mount Smart Stadium
January 2010: We have concluded that, despite the efforts of the council officers involved, the loss occurred because the LA Galaxy/Oceania "All Stars" match was in essence the wrong event, at the wrong time, for the wrong price...
Management of conflicts of interest in the three Auckland District Health Boards
November 2007: We looked at how conflicts of interest are dealt with in each of the three Auckland District Health Boards (the Auckland DHB, the Counties Manukau DHB, and the Waitemata DHB)...
Auckland Region Passenger Rail Service Report
November 2003, letter to the Chief Executive, Auckland Regional Council.
Auckland Regional Council 2003/04 Rates
August 2003, letter to the Chairperson of Auckland Regional Council.
Report on the Disposal of 17 Kelly Street by The Institute of Environmental Science and Research Limited
June 2003, letter to the Minister Responsible for Crown Research Institutes.
Auckland City Council: Britomart Project
January 1999: The Britomart project has been, and continues to be, controversial - the nature, scale, cost and risks associated with the development are all the subject of considerable debate. In September 1997, the Audit Office and the Council agreed that the Audit Office would conduct a review of the project...
Papakura District Council: Water and wastewater franchise
April 1998: Franchise agreements can be a viable option for the delivery of local authority services. However, there are inherent risks. Our audit has identified a number of these risks and we hope that other authorities will benefit from a greater awareness of the processes which need to be followed...
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