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Performance reporting

A list of reports, articles, or published letters about performance information and how it is reported by public entities.
Continuing to improve how you report on your TEI’s service performance
September 2015: We sent this letter to the leaders of all tertiary education institutions (TEIs) about the findings of the latest audits. The letter describes which aspects of reporting on TEIs' service performance is done well, and where we'd like to see further improvements...
Being accountable to the public: Timeliness of reporting by public entities
May 2015: This report takes a “snapshot” of how well public entities met their reporting deadlines during 2013/14. Most public entities meet their deadlines for reporting. The entities that don’t meet their reporting deadlines tend to be small entities or subsidiaries. It is clear that some public entities need to give greater priority to meeting their reporting obligations...
Continuing to improve how you report on your TEI’s service performance
December 2013: This is a short document for finance and strategy staff in tertiary education institutions, designed to help them continue to improve their service performance reporting. Organisations that report their service performance well have integrated their strategic planning and objectives with their reporting requirements. They use both these processes to enhance their governance, prioritisation, decision-making, and overall performance...
District health boards: Quality annual reports
June 2012: In this paper, we discuss characteristics of annual reports that we consider are necessary for good accountability.
Local government: Improving the usefulness of annual reports
September 2011: This discussion paper sets out the legal requirements, provides examples of improved reporting, and aims to encourage ongoing improvements in local authorities' performance reporting...
Central government: Cost-effectiveness and improving annual reports
June 2011: This paper is aimed at government departments and Crown entities that prepare annual reports of their performance for external publication under the Public Finance Act or the Crown Entities Act...
District Health Boards: Learning from 2010–13 Statements of Intent
February 2011: This document has been written to help district health boards (DHBs) as they prepare their 2011-14 and future Statements of Intent (SOIs)...
Central government: Case studies in reporting forecast performance information
February 2011: The purpose of this discussion paper is to help public entities improve the information they use to forecast what their performance will be in providing services to the public – and how they report that forecast to Parliament and to the public...
Local government: Examples of better practice in setting local authorities' performance measures
June 2010: This paper discusses the examples of better practice that we saw in performance measures within local authorities' 2009-19 long-term council community plans (LTCCPs). It has been prepared to promote discussion about improvement rather than be a technical guide on performance measures for various activities...
Part 6: Service performance information
Local government: Results of the 2008/09 audits.
Part 5: Our intentions for improving service performance information and reporting
Central government: Results of the 2008/09 audits.
Statements of intent: Examples of reporting practice
June 2009: This discussion paper includes examples of reporting practice from the statements of intent of government departments and Crown entities, including statements of forecast service performance...
Forecast non-financial performance information reports: Guidance for entities
March 2009: Guide to help entities understand the approach being taken by auditors to the review of forecast non-financial performance information reports...
The Auditor-General's observations on the quality of performance reporting
June 2008: Overall, the poor quality of non-financial performance reporting by public entities is disappointing. It needs to improve significantly to allow Parliament and the public to hold public entities accountable for their use of taxes and rates...
Forecasting and reporting performance: The search for the Holy Grail?
February 2008, speech made by Kevin Brady, Auditor-General, at the After the Reforms Conference in Wellington.
Statements of corporate intent: Legislative compliance and performance reporting
June 2007: Statements of corporate intent are designed to have an important accountability function for many public entities. In this report we make some specific recommendations, which the Auditor-General encourages all public entities required to produce a statement of corporate intent to follow...
Reporting Public Sector Performance
January 2002: We wrote this report to stimulate discussion about how public entities set direction, and measure and report performance. We wish to contribute to improvement in public entities’ accountability for their performance to Parliament, ratepayers and the public...
Performance reporting for accountability purposes - lessons, issues, future
Paper by Ann Neale & Bruce Anderson, March 2000.
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